SUGARMAN The Personal Injury Law Firm

Should MBTA Commuters be Concerned for their Safety?

Posted by Benjamin R. Zimmermann

Meet Benjamin

Ben litigates personal injury cases, with an emphasis in the areas of defective products, medical malpractice, construction site accidents, and premises liability. Ben’s case wins have been upheld all the way to the Massachusetts Supreme Judicial Court. Meet Benjamin


On December 9, 2019, a Safety Review Report was published on the Massachusetts Bay Transportation Authority (MBTA). The report found the MBTA’s approach to safety concerning and questionable. Since the report was published, incidents with the MBTA have not seemed to slow down. 

The MBTA has long been under fire by riders for hazardous conditions, delays, and other inconveniences. In response, the MBTA has consistently promised that riders will soon see improvements. This includes newer train cars and upgraded stations. 

In the past few months, the MBTA has shut down entire sections of train tracks to make these improvements. However, on March 3, 2020, the new orange line trains were taken out of service again for repairs. This is the third time they have been transported back to Springfield where they were manufactured. Concerns include door issues and ‘odd’ noises. 

On Monday, February 24, 2020, smoke poured into the Red Line’s Broadway Station due to mechanical issues with a train. Riders turned to social media in frustration to document the event.

SUGARMAN is experienced in holding the MBTA accountable. 

Rider safety is not a new issue for MBTA commuters. SUGARMAN has been following the MBTA with articles such as: Why are MBTA railroad deaths in Massachusetts rising? and MBTA Safety Review Panel Finds ‘Safety is Not the Priority’.

SUGARMAN’s personal injury lawyers have handled many cases involving people injured and killed in incidents involving MBTA trains, subways, buses, commuter rails, and stations. In addition, SUGARMAN represents railroad, subway, and MBTA workers and their families. This includes claims under the Federal Employers Liability Act, claims involving defective railroad equipment, and claims involving the negligence of railroad contractors and sub-contractors.  

If you or a loved one has been a victim of an MBTA accident, call us for a consultation at (617) 542-1000 or email